New Clients policy

  • All new Skin Care clients are REQUIRED to schedule a Virtual Skin Health Consultation Session prior to booking an in-person skincare service or purchasing products. (Even if you were going to another spa for services)

  • Failure to do so will result in the appointment that was booked being canceled or order being canceled.

  • Upon booking, the system will prompt you to pay a non-refundable deposit fee of $50 plus tax ($52.25).

  • After booking, you will receive an appointment email, please proceed with filling out the online New Skin Health Client Consultation form, downloading google duo and texting Cynthia at 646-818-9602 photos of your skin.

  • Failure to complete the consultation form, downloading google duo or sending photos will delay your virtual session and may result in cancelation.

  • Don't forget to CONFIRM your appointment. Failure to do so will result in your appointment being automatically canceled, to accommodate a waitlist client.

  • If you have any questions, visit my FAQs page.

  • If there are any confusions, please don’t hesitate to text message me at 646-818-9602.