New Clients policy

  • All new clients will REQUIRE a consultation with Cynthia prior to booking any service. (Even if you were going to another spa for services)

  • Failure to do so will result in the appointment that was booked being canceled and the client NOT being able to rebook with Cynthia Aesthetics until the next calendar month is open.

  • Upon booking, the system will prompt you to pay a non-refundable deposit fee of $50.

  • Please note that you will NOT be credited for any lost deposit fee if you cancel your appointment.

  • After booking, you will receive an appointment email, please proceed with filling out the online consultation form.

  • Failure to complete the consultation form will delay your consultation & skin assessment.

  • If you don’t CONFIRM your appointment via email, by your corresponding appointment time 24 hours prior, the system will automatically cancel your appointment to accommodate a waitlist client.

  • If you cancel your CONFIRMED appointment on the same day as your appointment you will be charged the full price 100% of that appointment.

  • If you have any questions, visit my FAQs page.

  • If there are any confusions, please don’t hesitate to text message me at 646-818-9602.